Overview

Smart Stream Pro understands that your privacy is important to you and that you care about how your personal data is used and shared online. We do not collect personal data about you unless you contact us (see section 5, below). Any personal data we do collect will only be used as permitted by law. We are committed to protecting and respecting your privacy whilst remaining compliant with the General Data Protection Regulation (EU GDPR) and the Data Protection Act (DPA).

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

This website is not intended for children and we do not knowingly collect data relating to children. By visiting https://smartstreampro.com/ you are accepting and consenting to the practices described in this policy.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

identity data includes first name and last name.

contact data includes home address (if provided), email address, and telephone number.

profile data includes your username and password.

technical data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.

“We/Us/Our” means Smart Stream Pro.
“Our Site” means www.smartstreampro.com and any other website we use to provide the services.
“Our Services” means the automation, digital marketing, CRM, and related services as described on our website and as made available by us from time to time.

2. Information About Us

Our site is owned and operated by Smart Stream Pro.

Data Protection Officer: Smart Stream Pro Data Protection Team.

Email: [email protected]

Website: www.smartstreampro.com

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

4. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

5. Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

The right to be informed about our collection and use of personal data.

The right of access to the personal data we hold about you.

The right to rectification if any personal data we hold about you is inaccurate or incomplete.

The right to be forgotten – i.e., the right to ask us to delete any personal data we hold about you.

The right to restrict processing of your personal data.

The right to data portability.

The right to object to us using your personal data for particular purposes.

Rights with respect to automated decision making and profiling.

If you have any cause for complaint about our use of your personal data, please contact us at [email protected] and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (www.ico.org.uk).

6. What Data Do We Collect?

We may collect:

Your name, email address, and telephone number if you contact us via email, contact form, or live chat.

Technical data such as your IP address, browser type, and device information.

Any other personal information you voluntarily provide.

We also collect limited information through cookies (see section 12).

7. How Do We Use Your Data?

We will use your personal data only when the law allows us to, including:

To respond to your enquiries.

To provide and manage your account.

To perform a contract with you.

For our legitimate interests (such as improving services).

To comply with a legal obligation.

8. Marketing

If you opt-in to receive updates from us, we may contact you with information about our services, offers, and news. You can opt out at any time by emailing [email protected].

9. Change of Purpose

We will only use your personal data for the purpose it was collected unless we reasonably consider we need to use it for another related purpose.

10. Recipients of Personal Data

We may share your personal data with trusted third-party service providers (e.g., hosting providers, CRM systems, analytics tools) to help us deliver our services.
The list of current third-party service providers is available on our website or upon request.

11. How and Where Do We Store Your Data?

We will take all steps reasonably necessary to ensure that your data is treated securely. This includes:

Secure servers.

Encryption.

Access controls.

12. Cookies

We use cookies to improve your experience on our website. Details of the cookies we use are in our Cookie Policy: https://smartstreampro.com/cookie-policy/

13. Accessing Your Data

You have the right to request a copy of the personal data we hold about you. Contact us at [email protected].

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.